The POLi QA Process - I want to set POLi live on my site!

OK, so you've implemented POLi™ into your site and you can only see iBank in the bank list. You can use iBank credentials to test your solution. We opened a few accounts for you in iBank, and after you log in, you can select different accounts to simulate real POLi™ transaction status responses. You can find more details regarding transaction status on our POLi Transaction Status page)

The next step is to initiate and complete a few transactions with iBank credentials and try to simulate the following scenarios:

Transaction Status Tested Credentials Description
Completed Payment Username and password: DemoShopper Complete the payment following the prompts on screen
Cancelled Payment Username and password: DemoShopper Click the Cancel button on any POLi payment page
Failed Payment Username and password: DemoShopper Selecting the "Fail Transaction (123456) 10101010 ($5,000,000.00 available)" bank account and continuing with the prompts on page
Receipt Unverified Payment Username and password: ReceiptUnverified Complete the payment following the prompts on screen


Once your implementation is completed, click the ‘Ready to Go-live’ button located on your account details page in the POLi™ console. This will set the following process steps in motion:

  • The system will then validate if there are any pending tasks you need to completed. This validation will check that your system has successfully received a notification Nudge (Learn More) for the scenarios above, as well as if the system is able to retrieve transaction information via POLi API.
  • Once you have completed all items on the 'go live' checklist, a notificaiton will be sent to our Customer Service team.
  • Our Customer Service team will contact you to complete the final QA process before we set any service live.

Please ensure you are happy with your account information, which includes email/URL, support phone number, logo and bank account information, located at:
POLi Console > Manage My POLi Account > Account Details

You can view the current status of POLi using our status page status.polipay.co.nz, we recommend subscribing to recieve real time alerts.

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